PI Helper©       Office Management Software       

 

Version 5.8: Instructions for a Clean Install of PI Helper.

 

Please print out these instructions to use as a checklist.  (To Print, right-click this page, and select Print)

Make sure PI Helper is NOT running.

For users who need to save their "real" data, start with Step A below.   For those new to the program, and/or those who do not have any real data stored in PI Helper that needs to be saved, Start with Step B.

Step A:  PI Helper Data backup (for current Users who have "real" data that needs to be saved.

Make sure the PDATA folder is backed up to a save folder, say,  PDATASave.

Step B: 

On your computer, Search for and delete all occurrences of the following files:      

  • Paradox.lck

  • Pdoxusrs.lck

  • Pdoxusrs.net

  • Pdx*.cfg

Step C: Uninstall of Program

  1. Go to your Control Panel and Click on the "Add/Remove Programs" icon.

  2. Locate "Corel Applications" in the list, and press the "Change/Remove" button.

  3. For the first screen press, "Next".

  4. The next screen should show PI Helper. Click next to the box to select it. 

  5. Continue pressing Next to complete the uninstall.

  6. You will be asked to reset.  Do a reset and let the system come back up.

  7. Since files were created when PIHelper was previously run, the PIHelper folder may still be on the system.  Locate and Delete the PIHelper folder, The default location is: C:\Program Files\PIHelper

  8. At this point, PI Helper is completely uninstalled (and for current users, your PDATA folder is saved.)

Step D: Reinstall of Program

  1. On your system, you may still have the PIHelp58. folder, which contains the Install module. 

  2. See if you can locate the PIHelp58 folder. If so, go into it, and double-click the Setup32.exe file. This will start the install process.

  3. If you cannot find the PIHelp58 folder, the try and locate the downloaded exe file, PIHelp58.exe.

  4. If you can located the PIHelp58.exe file, then double-click it to start the install process.

  5. If needed, download the PI Helper program from the web site (as a new user).

  6. Do the install as normally and go through a reset cycle.

  7. Go into the program one time and then exit PI Helper.

If you are a new or current user, at this point the program has been successfully reinstalled.

  1. Go to our web site and downloaded any new patches since the V5.8 release.  Follow the instructions at the web site.

  2. For Users who need to restore their saved data (the PDATA folder,) proceed to the next step, Step E.

Step E: Restore the PDATA folder (your data tables)

  1. Locate and delete the new PData folder. The default location is:  C:\Program Files\PIHelper\Pdata 

  2. Locate the "saved" PData folder. This is the folder with your "real" data. 

  3. Copy the saved PData folder, and paste it to the C:\Program Files\PIHelper folder. (This will replace the Pdata folder from step 1 above.)

  4. Start PI Helper and verify that your data is loaded correctly.

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PI Helper©       Office Management Software